Customer Services


Two levels of Support & Maintenance contracts are available for our customers as follows:

  • The "Standard Support" desk is manned Monday to Friday between the hours of 9am to 5pm (excluding English public holidays).

  • The "Extended Support" desk is manned from 7am to 11pm, 365 days of the year.

All www.webroster.net hosted service customers receive "Standard Support" as part of their standard subscription package at no extra charge. If you would like to discuss your existing contract or a new support contract please contact support on support@webroster.net.

  • Support enquiries can be handled by the following methods:

  • by post to

Webroster Ltd,

Ashton House,

3 Flag Business Exchange,

Vicarage Farm Road,

Peterborough,

Cambridgeshire,

PE1 5TX, UK

Telephone +44 (0)1733 311599

Fax + 44 (0)1733 313256